As previously mentioned, I am trying to activate a ‘tracking’ feature between Outlook and our CRM 365. There is already a connection between the two, for example, when I click on the contact’s email in the CRM then this opens a new message window in Outlook – This works both in Window 10 and Mac. Track meeting responses in Outlook. Shift to the Calendar view and open the meeting you want to track the meeting responses. In Outlook 2010 and 2013, please click Tracking > View Tracking Status under Meeting tab. See screenshot: If you are using Outlook 2007, please click Tracking in the Show group under Meeting tab. Bananatag now supports email tracking through our new SMTP Relay Service, allowing anyone to to easily set up Bananatag for any desktop or mobile mail client. With the addition of this service, Bananatag offers completely seamless email tracking through any mail client. For Gmail and Outlook users, we recommend using the. For users of any other desktop or mobile mail client, or for users previously using the btag.it method to track emails, the SMTP Relay Service offers several key benefits. SMTP Relay tracking is available for all Bananatag plans (including the free plan, while in beta). Watch our short video, and get instructions for setting up your mail client below: Track Emails from Any Desktop or Mobile Client By configuring your mail through Bananatag’s SMTP Relay, you can track outgoing emails through your existing mail client, without the need for any additional software. Setup is simple, with only minor changes needed to your user-accessible mail settings.
Your Bananatag account (accessible through your browser) lets you view details for all of your tracked emails as well as overall metrics. Visit our Help Center through the links below for instructions on setting up SMTP Relay on the popular clients below, as well as for instruction on setting up your Bananatag account: • • • • The steps outlined in the articles above can also be applied to other similar mail clients including Mozilla Thunderbird, Opera Mail, Lotus Notes and many others. Track Emails to Multiple Recipients Using Bananatag’s SMTP Relay Service, you can now get individual open data by email address for tracked emails that are sent to multiple email addresses. This functionality lets you know precisely who opened your emails and when, even if an email has multiple recipients. ![]() There is no change required to how the email is sent, and your email open and email click notifications will now contain the email of the recipient that took each action. How the Bananatag SMTP Relay works: By configuring your outgoing mail server to use the Bananatag SMTP Relay as outlined above, your email is sent through your own server. Other tracking services send your email through their server which is much more likely to result in messages being marked as spam. With Bananatag, there is no change to your message or email address for your recipient, so your emails come from you. Differences from Btag.it With the introduction of the Relay Service, we are phasing out support for the btag.it tracking method. This method will still function as previously, however our focus for supporting mobile and other mail clients will be through the SMTP Relay.
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